INCREASING WORKFORCE PRODUCTIVITY THROUGH WORKPLACE DESIGN: EVIDENCE FROM ORGANIZATIONS IN NORTH MACEDONIA
Valon AMETI, Edrina EMINI, Atixhe MAKSUTI
Abstract
This research analyses how workplace design facilitates workforce productivity by considering various aspects, such as physical, ergonomic, psychological, and socio-demographic. Applying concepts from the Job Characteristics Model as well as the socio-technical systems approach, a theoretical model of workplace design as a predictor of employee productivity is developed and empirically tested through the use of five dimensions, such as the physical work environment, ergonomics, job autonomy, job rotation, and social interaction. In order to carry out the study, a mixed-method design was used by conducting a systematic literature review as well as collecting primary data based on a survey of 350 employees working in organizations in the Republic of North Macedonia. The empirical findings show that all workplace design dimensions have a positive and statistically significant relationship with productivity. The regression model proves to be statistically significant at the level of 0.01 significance with an explanatory power of 61% for workforce productivity (R² = .61; adj. R² = .59; p < .001), where the social interaction dimension has the largest standardized coefficient, followed by ergonomics and the physical work environment.
Pages: 115 - 123